For established DTC teams scaling on Meta, TikTok, and Google, we review account access, billing routes, and continuity needs, then define managed coordination in writing. Invoiced funding is subject to qualification; spend ceilings, reviews, and enforcement remain platform decisions.
Fit review first · Ownership and access mapped · Terms agreed before launch
Managed agency ad infrastructure is an operating model, coordinated by Ecom Ad Scale by AdsInfra for high-spend eCommerce and direct-to-consumer (DTC) brands, in which account ownership, user and partner permissions, billing and funding routes, and incident-response duties are named in a written agreement before scale-up on Meta, TikTok, and Google. It is not a platform exemption: spending limits, policy reviews, and enforcement remain controlled by each platform at all times.
// No platform exemption • Ownership & billing named in the contract • Human-led incident coordination via official channels
Before comparing providers, finish this sentence: “The ads work we need help with is ___.” Be specific about the task, then decide who should own it. Creative production, campaign management, measurement diagnosis and ads infrastructure are different assignments. An agency label alone does not tell you which work a provider accepts.
Ecom Ad Scale is ads infrastructure support for ecom teams. Use that scope to frame your question, rather than assuming the service includes every part of growing a brand. If your main need is creative production or media buying, choose a provider that explicitly agrees to those tasks.
| Your need | Work to define | Question to ask |
|---|---|---|
| Fresh creative, a stronger offer or campaign strategy | Work to defineAssets, experiments and responsibility for campaign decisions | Question to askWhich creative or media-buying provider will own this work, and what will its agreement include? |
| Unclear purchase signals or a weak storefront journey | Work to defineThe shopper journey, event destination and unresolved measurement question | Question to askWho on your team or at a separate provider will investigate this before attributing the problem to an ad account? |
| Ads infrastructure support | Work to defineThe specific infrastructure question and the responsibilities you want clarified | Question to askDoes the current support scope cover this need, and what remains your team's responsibility? |
Hypothetical Brand A: Its team has working ad infrastructure but needs fresh creative. Infrastructure support does not make creative production part of the offer. Brand A should define the assets and campaign work it needs, then find the team that will explicitly take responsibility for them.
Hypothetical Brand B: It already has a buying team and wants to ask about its ads infrastructure setup. An infrastructure support conversation is relevant. Brand B should describe the question and confirm what support is available; the conversation alone does not establish a particular deliverable, permission or outcome.
Bring a short checklist to the discussion: the task, its owner, what is included and excluded, how you will evaluate the work, required access, the applicable fee basis and exit responsibilities. These are questions to resolve, not terms offered by this page. For a separate store-to-ad-platform handoff question, the Shopify and Meta checklist is an existing resource.
For an ads infrastructure question, request a fit review and explain the support you need. Confirm the included work and responsibilities before committing. A fit review does not establish platform approval, credit availability, spending capacity or a recovery result.
Request an infrastructure fit reviewCheck the spending limit displayed in each account. Managed infrastructure plans funding and account structure around the applicable limits; it does not promise to bypass them.
Wire transfers and invoiced post-pay terms, offered where a brand qualifies under the service agreement, reduce reliance on card micro-billing. Platform payment reviews still apply to every account.
When an account is restricted or a payment fails, we coordinate evidence and escalation through the official channels available to the accounts we manage. Review outcomes and timelines are platform decisions.
“Managed infrastructure changes who owns, funds, and coordinates your ad accounts. It does not change how platforms set spend ceilings, run reviews, or enforce policy — and any provider claiming otherwise is selling an exemption that does not exist.” — Ecom Ad Scale by AdsInfra, Service Scope Statement
{
"service": "Managed Ad Infrastructure — Ecom Ad Scale by AdsInfra",
"operating_model": "REVIEWED_BEFORE_ONBOARDING",
"account_ownership": "NAMED_IN_CONTRACT",
"billing_route": "WIRE_OR_INVOICED_TERMS_WHERE_QUALIFIED",
"spend_ceilings": "SET_BY_PLATFORM",
"incident_coordination": "HUMAN_LED_VIA_OFFICIAL_CHANNELS",
"platform_enforcement": "ALWAYS_APPLIES"
}
A campaign can be performing well and still run into a spending limit, failed payment or account review. Identify the actual issue before changing billing or moving accounts.
Compare your planned spend with the limit shown in your account. If a cap constrains delivery during a seasonal peak, use the platform's applicable review process rather than assuming another account arrangement removes the limit.
If an account uses card-based automatic payments, check its billing threshold and the card issuer's limits before increasing spend. A failed payment can interrupt delivery. Eligible advertisers may have other platform billing options; a managed arrangement is not a prerequisite for every invoicing route.
If an account is restricted, collect the exact notice and follow the platform's current review process. Check any stated response estimate and prepare an incident plan without assuming a particular outcome or response time.
Managed accounts are provisioned under documented agreements with named ownership, defined billing, and a documented path for incidents. Platform policy and platform-set spend ceilings still apply to every account.
We review funding needs against your scale plans and document the available billing routes under the service agreement. Platform-set ceilings still govern delivery — managed does not mean exempt.
Where a brand qualifies, billing can move to USD wire or invoiced post-pay terms under the service agreement, reducing reliance on card threshold charges. Platform payment reviews still apply.
When a rejection or restriction hits, we prepare evidence and escalate through the official support and partner channels available to the accounts we manage. We do not promise outcomes, fast-lane reviews, or special access — platform decisions stay with the platform.
If an account cannot be recovered, the replacement boundaries, balance reconciliation, and exit terms applied are the ones written into your agreement — agreed before launch, not improvised mid-incident.
Where the platform supports it, your pixels, datasets, and catalogs stay under your ownership and connect through official partner-permission workflows. What is shared, what stays, and what exports are mapped before launch.
Account provisioning follows each platform's market eligibility across the regions we serve, including US, UK, EU, CA, and AU. Tax treatment depends on the billing entity and jurisdiction, confirmed in the agreement — not assumed.
Talk through your current spend, account ownership, billing, and incident history with a specialist on WhatsApp. If the operating model fits, scope and terms are documented before anything changes.
Illustrative scenario, not a forecast: at a 2.8x blended ROAS with demand for $20k/day, delivering only $5,000/day leaves $15,000/day unspent — about $42,000 of unrealized daily top line in this example. Run your own inputs in the calculator.
Clearly labeled operating scenarios: structural changes we coordinate. No invented results, no performance claims.
A brand heading into BFCM wants funding and access that won't buckle under peak load. We review the current BM setup, set up wire or invoiced funding where qualified, and document a standby access plan — before the surge, in writing.
A team funded by corporate card hits repeated threshold charges and wants a documented alternative. We set up invoiced or wire billing under the agreement and define an invoice-versus-platform-spend reconciliation routine.
An operator runs several platform accounts and wants ownership, permissions, and offboarding mapped. We document the ownership diagram, the permission matrix per account, and the exit path for each.
The review carries no commitment. We integrate with your media buying team only after the operating model and terms are agreed in writing.
Share your monthly spend, target platforms (Meta/TikTok/Google), vertical, and current bottleneck. We assess fit honestly — approval isn't instant and not every brand qualifies.
Before launch we record who owns each account, asset, and pixel, and connect what the platform supports through official permission workflows.
Set up wire or invoiced funding where the brand qualifies, with minimums, deadlines, and reconciliation defined in the service agreement.
Run your scaling plan inside the documented structure: platform-set ceilings acknowledged, escalation path practiced, replacement and exit terms already agreed.
Everything 7-8 figure founders and media buyers need to know before onboarding.
Every engagement starts with the same review — documented scope first, invented metrics never:
The published base fee is 2.5% on managed spend, with volume tiers below. Setup fees, retainers, ownership, billing, and continuity terms are confirmed in the written proposal and service agreement. Platform-set spend ceilings still apply to every account.
Published Spend Floor: $50,000/month. Base Fee: 2.5% on managed spend ($50K–$500K/mo). Volume Tiering: 1.8% ($500K–$1M/mo) and 1.2% (>$1M/mo). Published pricing lists no onboarding fees or monthly retainers. Confirm the applicable tier, fee basis, and all final terms in your written proposal before funding.
Direct WhatsApp Desk: +1 (508) 310-3096 • One conversation covers monthly spend, current setup & fit
Speak directly with a specialist about your current setup. If the fit is right, you receive a written operating plan — ownership, billing, incident coordination — before anything moves.